All payments are non-refundable*.
This is dictated by the terms of the contract between the Organizers and the vessel owners.
*We understand that unforeseen circumstances may force you to cancel your participation in our trip. The full refund will be issued if you find a full-paying customer taking over your spot. Please let us know as soon as possible if you have to cancel and we will try to find replacement on your spot.
Organizers reserve the right to cancel the itinerary due to insufficient reservations.
In the very unlikely event that the itinerary is canceled prior to departure, Organizers will provide a full refund of all collected funds. This refund will be the limit of the Organizers' liability. Organizers are not responsible for any expenses incurred by trip members in preparing for the trip, including non-refundable or penalty-carrying airline tickets, special clothing, or other trip-related expenses.
In case of cancellation of the tour by the Organizers for reasons related to COVID-19:
If the deposit is paid before November 15, 2021, the deposited funds are returned within a month from the date of cancellation.
If the deposit is paid after November 15, 2021, participants will receive a voucher for the amount paid for a period of 12 months with the possibility of renewal up to 24 months. If it is impossible to redeem the voucher within the specified period, the deposited funds will be returned to the participants.
Force majeure means any event beyond the reasonable control of the Organizers that is inevitable and extraordinary, including but not limited to natural disasters / adverse weather conditions, epidemics, pandemics or any other viral outbreaks, global health emergencies, pollution, public unrest / strikes, war, changes in laws or regulations, coercive measures by the state or quarantine, which make the execution of the route and services on board partially or completely impossible, give the Organizers the right to postpone / cancel the expedition.
The organizers will make every effort to suggest alternative dates for the expedition. All participants will receive a personal voucher for the amount paid. The voucher will be valid for 12 months from the original date of departure and can be renewed for another 12 months. If it is impossible to redeem the voucher within the specified period, the deposited funds will be returned to the participants.
If a participant is late in payment for more than 7 calendar days, all previously made payments expire, and the application for participation in the tour will be canceled.